Foodphenic Privacy Policy
How we collect, protect, and handle your information in accordance with Indian Data Protection laws.
At Foodphenic, we value your privacy as much as we value spice purity. This policy explains our data practices for visitors and customers.
1. Information We Collect
We collect personal details necessary to fulfill your spice orders: Name, Shipping Address, Billing Address, Email Address, and Phone Number. Payment information (Credit Card, Debit Card, UPI details) is processed directly via encrypted PCI-DSS compliant payment gateways; Foodphenic never stores full card numbers or banking passwords.
2. How We Use Your Information
Your details are used exclusively to process orders, provide real-time WhatsApp and SMS tracking updates, offer personalized customer service, and calculate earned Spice Points.
3. No Selling of Customer Data
We strictly pledge never to sell, rent, or trade your personal information to third-party advertisers or data brokers.
4. Cookies & Security
We use essential cookies to maintain your shopping cart, preserve your custom spice box selections, and analyze aggregated site speed and performance.
5. Data Controller & Contact
The data controller responsible for personal data collected on this website is Foodphenic (Estd. 2020, Proprietor: Gurkirat Singh), registered at NB 148, Sodal Road, Preet Nagar, Jalandhar, Punjab, 144004, India (GST NO. 03LEXPS9732M1Z7).
For any privacy inquiries or to request data correction/erasure, please contact our team at privacy@foodphenic.com or support@foodphenic.com.